Payment Policy

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About

RM Group and Resources Limited - Payment Policy

Effective date: July 2026

RM Group and Resources Limited trading as AR(C6) offers dietary health supplements and skincare products. This Payment Policy applies to purchases of dietary health supplements and skincare products made through the website operated by AR(C6). It works alongside the Terms and Conditions of Sale. In the event of any conflict, mandatory consumer protection law will prevail.

1. Accepted payment methods

Payments may be made using the payment methods shown at checkout, which may include major debit cards, credit cards and digital wallets,. All payment methods are subject to availability, verification, and approval by the relevant payment provider.

2. When payment is taken

Payment is normally taken at the time the order is placed, although some payment methods may authorise first and capture later. An order is not accepted until an order confirmation email is issued. If payment cannot be authorised or settled, the order may be rejected, suspended, or cancelled.

3. Pricing, currency, and taxes

Prices are displayed in the currency shown on the website and may vary by delivery region. Where required, VAT, sales tax, GST, or similar charges will be shown at checkout or otherwise disclosed before the order is completed. The customer is responsible for any customs duties, import taxes, bank charges, or foreign transaction fees not expressly included at checkout.

4. Billing accuracy

Customers must provide current, complete, and accurate billing details, cardholder information, and any other payment information requested during checkout. AR(C6) may refuse or cancel an order where billing information is incomplete, inconsistent, or reasonably suspected to be fraudulent.

5. Verification and fraud prevention

To protect customers and the business, AR(C6) and its payment service providers may carry out identity, address, card security, and fraud screening checks before accepting or dispatching an order. Additional documents or confirmation may be requested where necessary. Orders may be delayed, declined, or cancelled if verification cannot be completed.

6. Pricing errors

While reasonable care is taken, occasional pricing, tax, classification, or product description errors may occur. If a clear error is discovered before dispatch, AR(C6) may cancel the order and refund any amount paid, or contact the customer to confirm whether they wish to proceed on the corrected basis.

7. Chargebacks and payment disputes

Customers should contact customer support first if they believe a payment was taken incorrectly or there is an issue with the order. Unjustified chargebacks, reversed transactions, or abusive payment disputes may lead to order suspension, refusal of future orders, or recovery action where legally permitted.

8. Promotions and discount codes

Discount codes, credits, gift vouchers, and promotional offers are subject to the terms stated with the offer. They may be withdrawn, limited, or refused where misuse, duplication, or technical error is suspected. Unless stated otherwise, promotions cannot be exchanged for cash and may not be combined.

9. Subscription or recurring payments

If the website offers subscriptions, auto-replenishment, or recurring deliveries, the customer authorises recurring charges at the price and frequency shown at sign-up, subject to any disclosed changes. Cancellation instructions and notice periods for recurring orders will be stated at checkout or in the subscription terms.

10. Refund destination

Approved refunds will usually be returned to the original payment method used for the order, unless another method is required by law or agreed by AR(C6). Processing times depend on banks, card issuers, and payment service providers.

11. Contact

Company Full Legal Name: RM Group and Resources Limited trading as AR(C6)
Registered Address: Unit A, 82 James Carter Road, Mildenhall, IP28 7DE, UK.
Email: customercare@arc6.world

Vegan * hormone free * Backed by science *